At RokBook, for any physical merchandise associated with our brand or digital content that we may offer, the following shipping policy applies.
Physical Merchandise Shipping
- Processing Time: Orders for physical merchandise are processed within 1-2 business days. You will receive an email notification once your order has been shipped, including any tracking information.
- Shipping Costs: For all physical merchandise, RokBook offers free shipping. We cover all costs associated with shipping, regardless of the order size or destination within the United States.
- Transit Times: Delivery times for physical merchandise may vary based on the shipping carrier and your location. Estimated delivery times will be provided with your shipping confirmation email. Please note that transit times are provided by the shipping carrier and may vary with package origin and destination, particularly during peak periods.
- International Shipping: Currently, RokBook ships to select international destinations. Shipping times and costs for international orders may vary. Please check our website or contact customer service for specific details regarding international shipping options.
Customer Service
Should you have any questions or concerns regarding your order or shipping details, please contact our customer support team at [email protected]. Our team is dedicated to ensuring a smooth and satisfactory experience with RokBook.
Changes to Shipping Policy
RokBook reserves the right to update or modify this shipping policy at any time without prior notice. Any changes to the shipping policy will be posted on this page and effective immediately.
Thank you for choosing RokBook. We are committed to providing you with a seamless and enjoyable experience, from browsing and purchasing to delivery and enjoyment of our products.